Privacy Policy and Legal Disclosure

Legal Disclosure

Information in accordance with Section 5 TMG

Johan Olsson

Loumi Records

Kaplanvägen 8

24751 Dalby

Contact Information

Telephone: +4646-288 48 58

E-Mail: contact(at)

Internet address:

VAT number


Graphics and Image Sources

Ali Jehad

Atsushi Yukutake


Accountability for content

The contents of our pages have been created with the utmost care. However, we cannot guarantee the contents' accuracy, completeness or topicality. According to statutory provisions, we are furthermore responsible for our own content on these web pages. In this matter, please note that we are not obliged to monitor the transmitted or saved information of third parties, or investigate circumstances pointing to illegal activity. Our obligations to remove or block the use of information under generally applicable laws remain unaffected by this as per §§ 8 to 10 of the Telemedia Act (TMG).

Accountability for links

Responsibility for the content of external links (to web pages of third parties) lies solely with the operators of the linked pages. No violations were evident to us at the time of linking. Should any legal infringement become known to us, we will remove the respective link immediately.


Our web pages and their contents are subject to German copyright law. Unless expressly permitted by law, every form of utilizing, reproducing or processing works subject to copyright protection on our web pages requires the prior consent of the respective owner of the rights. Individual reproductions of a work are only allowed for private use. The materials from these pages are copyrighted and any unauthorized use may violate copyright laws.

Privacy Policy

At Loumi Records, we take your privacy and security very seriously. We want you to feel confident when using our services, which is why we’re open about how we use your data and take all appropriate steps to secure it. You’ll find all the details you need in this Privacy Policy, but please don’t hesitate to contact(at) if you have any privacy-related questions.

The key points

-       We only use your data for the purposes set out in this policy.

-       We take all appropriate steps to protect your data.

-       We will never sell your data to a third party.

-       Whenever you have given us your consent to use your personal data (e.g. so we can send you special offers or news about our products and services that we think would be of interest to you), you can withdraw consent at any time.

-       If we don’t need your data anymore, we will either anonymize it (e.g. retain your data to help us assess how people use us so that we can improve our services but make sure that you can no longer be identified from that information) or we will securely delete it.

When you are using Loumi Records or Max Agnas website and services, the data controller is Loumi Records, a company registered in Sweden and Germany under company registration number SE930227437901 and whose registered office address is at Kaplanvägen 8, 247 51 Dalby, Sweden.

How we collect and use your information

Your name and contact details

We collect your name and contact details when you contact Loumi Records for the following purposes:

-       Delivering items you’ve purchased.

-       Sending important service-related messages by text, email, and post (you can opt out of any of these at any time in your account settings).

-       Sending information about our latest offers, discounts, voucher codes, competitions and updates by text, email, post, social media and push notifications (again, you can opt out of any of these at any time in your account settings).

-       Fraud prevention and detection.

Your payment information

This information is collected when you checkout on any of our sites and includes credit/debit card details, bank details or PayPal details depending on how you choose to pay or receive payment. We use this information to:

-       Take payment for the products you’ve purchased.

-       Prevent and detect fraud.

We do not store your credit or debit card details and ensure that any bank details that we need to hold are held subject to all appropriate security measures.

Your contact history with us

We may store and use any communications you have with us (i.e. when contacting our customer service team) for the following reasons:

-       Provide customer service and support.

-       Devise solutions to common customer problems.

-       Train our customer service team.

Your purchase history and saved items

In order to deliver the best possible service, we store information on your purchase history and saved items. This allows us to:

-       Review, develop and improve the products and services we offer.

-       Send marketing emails relevant to your interests.

Information about your devices and how you use our services

When you visit our site or send an email to us, we will automatically collect information about the device you’re using (i.e. mobile, computer, tablet, etc) as well as your operating system, access times, browser information (including type, language and history), your location data, settings and other data required to deliver the services described in this policy.

We use cookies and other technologies to collect this information and use it in the following ways:

-       Provide you with a personalized browsing experience, including recommending products and services.

-       Deliver Loumi Records adverts to you across the web.

-       Research and data analysis.

-       Developing new products and services.

We apply all the safeguards outlined in this policy when combining your personal information with your device information.

In some instances, we may provide third parties with aggregated information and analytics in order to deliver and improve our service. This information will be anonymized so it cannot be used to identify you.

The legal basis for collecting and processing your personal information

The law on data protection sets out a number of different grounds on which we can collect and process your personal information.

The table below sets out when we rely on these different grounds:

Contractual obligations:    When we enter into a contract with you we need your personal data to be able to fulfill the contract e.g. if we agree to buy your CDs, we will need your account details to be able to pay you and may also need your address details to arrange for our courier to collect your items.

Legal compliance: We may be required by law to retain some of your personal data e.g. fraud prevention.

Legitimate interests: We may use your personal data for our legitimate interests e.g. keeping details of your purchase history so that we can provide you with personalized service.

Consent: Where you have given us your consent e.g. where you have ticked a box to say you would like to hear from us about special offers.

Withdrawing Consent

You can withdraw consent for us to send marketing messages at any time by:

-       Using the unsubscribe links provided in our emails.

-       Sending an email to contact(at)

-       Writing to Johan Olsson, Kaplanvägen 8, 24751 Dalby, Sweden

Online advertising and marketing messages

Like most companies, we use online advertising to bring you our latest offers and encourage new customers to try our service.

Our online adverts appear across the web and social media. To make sure you only see ads relevant to you, we use pixels, cookies (including both first-party and third-party cookies), mobile identifiers and services offered by companies like Facebook and Google, as well as the information you provided when creating your account.

You are free to opt out of our marketing messages at any time by:

- Using the unsubscribe links provided in our emails.

- Sending an email to contact(at)

- Writing to Johan Olsson, Kaplanvägen 8, 24751 Dalby, Sweden

Your rights

You have the following rights over the way in which we use your personal information:

- The right to access any personal information we hold about you.

This means you can ask us whether we hold information about you and, if so, for us to provide you with certain details about that information, including the information itself. This is often referred to as a subject access request.

- The right to request we delete the information we hold about you (sometimes referred to as the right to erasure of your information or the right to be forgotten).

You can ask us to delete your information in certain circumstances e.g. where it is no longer necessary for us to hold it for the purposes for which we collected it, where we need your consent to use it and you have withdrawn that consent, where you object to us using your information for our legitimate interests and there are no overriding legitimate grounds for us to continue to do so.

- The right to correct or update any personal information we hold about you.

- The right to restrict our processing of your information

This might apply where, for example, you have objected to us processing your data on the grounds of our legitimate interest but we are checking whether there are any grounds to override your objection.

- The right to withdraw consent for any usage of your personal information, including the delivery of marketing messages.

You can exercise any of these rights by:

- Sending an email to contact(at)

- Writing a letter to Johan Olsson, Kaplanvägen 8, 24751 Dalby, Sweden

How we store and protect your information

We store your information on our secure systems operated, as well as systems operated by third parties (who may also process your anonymized information on our behalf).

Your information is stored for as long as it is needed to provide the services outlined above. If required, we may also keep your information to comply with any applicable laws or internal company policies.

Sharing your Information

We appreciate the trust you place in us to handle your personal data correctly, which is why we promise not to sell your personal data to any third party under any circumstances.

However, we will need to share it with carefully selected companies and organizations in order to fulfill the services outlined in the ‘how we collect and use your information’ section above. Here is a full list:

-       To employees, agents and other third parties (some of whom may be located outside of the EEA) who help us deliver our services, including but not limited to arranging the collection and delivery of products and providing assistance with any queries you may have.

-       To companies who help us tailor our services to your needs and recommend products and services you may be interested in.

-       To any party whom we transfer our right and duties to after a change of ownership.

-       To anyone the law requires us to share data with.

Your information and countries outside Europe

In some instances, we may need to transfer your data to a company or organization outside of the EEA. These transfers will only be made with the appropriate safeguards in place, including the standard data protection clauses outlined by the European Commission. If the organization is based in the United States, we will ensure they are compliant with the EU-US Privacy Shield scheme.

Your data and other websites

Our website may contain links to other websites. If you visit one of these websites, you will be subject to their privacy policy rather than ours. We highly recommend viewing the privacy policy of any website you visit to determine the information they collect and how they use it.

Changes to this policy

We may change this policy from time to time. If we make any major changes, we’ll post a notification on our website.

Questions about this policy

If you have any questions or feedback about our privacy policy, please email us at contact(at) or send a letter to Johan Olsson, Kaplanvägen 8, 24751 Dalby, Sweden

This policy was last updated on 06/05/2019.

Click here to see our Sales- and Return Policy